top of page

Privacy Policy

​

Last updated: 03.06.2025
 

This Privacy Policy explains how we collect, use, disclose and protect personal data in connection with our website and services (the “Services”).

1. Data we collect

  • Identity and contact: name, job title, company, email, phone, country, postal address.

  • Business information: project brief, SoW details, purchase orders, billing contacts, approvals.

  • Payment-related info: invoice data, payer name and references, last four digits/transaction IDs from our payment processors (we do not store full card numbers).

  • Communications and support: emails, forms, meeting notes, attachments.

  • Website data: cookies and similar tech (pages viewed, device/browser, IP, time zone) for basic analytics and site security.

2. Sources

  • Directly from you or your organization.

  • Third parties you authorize (vendors, partners).

  • Payment providers and banks for reconciliation and fraud prevention.

3. How we use data (purposes)

  • Provide and administer the Services; draft SoWs, manage suppliers, deliverables and reports.

  • Billing and collections; processing card payments or bank transfers.

  • Due diligence, compliance and audit trail (including sanctions/AML screening where required).

  • Respond to requests; provide customer support.

  • Improve our methodologies and website (aggregated, anonymized analytics).

  • Legal obligations and enforcement of agreements.

4. Legal bases (where applicable)

  • Contract performance (to deliver the Services).

  • Legitimate interests (operate our business, prevent fraud, improve services).

  • Consent (where required for certain marketing or cookies).

  • Legal obligations (record-keeping, tax, compliance).

5. Sharing of data

We may share personal data with:

  • Service providers under contract (IT hosting, email, analytics, payment processors such as Stripe/Wise, accounting).

  • Professional advisors (legal, tax, audit) under confidentiality.

  • Vendors and contractors involved in your SoW, strictly on a need-to-know basis.

  • Authorities where legally required or to protect rights and safety.
    We do not sell personal data.

6. International transfers

We operate internationally. Where data is transferred across borders, we use appropriate safeguards such as contractual clauses or equivalent mechanisms permitted by applicable law.

7. Retention

We keep data only as long as necessary for the purposes above: typically the term of the engagement plus 7 years for invoices and records, unless a longer period is required by law or to resolve disputes.

8. Security

We use administrative, technical and physical safeguards appropriate to the type of data and risk (access controls, encryption in transit, need-to-know access, vendor due diligence). No method of transmission or storage is 100% secure.

9. Your rights

Subject to applicable law, you may have rights to access, correct, delete, restrict or object to processing, and to data portability. To exercise these rights, contact info@issgloballimited.com. We will respond within a reasonable time.

10. Cookies

We use essential cookies for site operation and optional analytics cookies. You can manage cookies via your browser settings or the site banner. Disabling cookies may affect site functionality.

11. Changes

We may update this Policy from time to time. The “Last updated” date reflects the current version.

bottom of page